RealNova Virtual
Office (the
"Services") are
services operated by
RealNova Inc. ("RealNova"
or "Company") of
1895 Phoenix Blvd
Ste 128, Atlanta,
Georgia 30349, USA.
This Agreement,
which governs the
terms and conditions
of your use of the
RealNova Office(R),
is between you
("You," "User," or
"Client"), as an
authorized user of
the Services, and
the Company. Client
agrees that the
Services will be
used only as
provided in such
terms and conditions
for legitimate
business purposes.
1.
ACKNOWLEDGMENT
AND ACCEPTANCE
OF TERMS OF USE.
The Services are
offered to You
conditioned on
Your acceptance
without
modification, of
the terms and
conditions,
contained in
this Agreement.
Your use of the
Services
constitutes Your
agreement to the
terms and
conditions
stated in this
Agreement. Each
person that uses
the Services, or
that enters into
a contract, in
writing, over
the telephone or
online, on
behalf of its
employer or
other third
party,
represents that
such person is
authorized to
accept these
terms on its
employer's or
the third
party's behalf.
Unless
explicitly
stated
otherwise, the
Terms of Service
will govern the
use of any new
features that
augment or
enhance the
current
Services,
including the
release of new
Company
resources and
services. In the
case of any
violation of
these terms, the
Company reserves
the right to
seek all
remedies
available by law
and in equity
for such
violations.
2. TERM;
AUTOMATIC
EXTENSION;
TERMINATION or
SERVICE
DOWNGRADE. For
RealNova
Communications
Services, the
Initial Term is
month to month.
Communications
services Product
Downgrades or
Terminations do
require a 30 day
written notice
as specified
below. For
RealNova Virtual
Office, the
Initial Term of
this Agreement
is month to
month, in each
case commencing
on the date
stated on
Client's
Contract or, if
contracted
online, the date
the Client
processes
Client's order
online or order
is processed
over the
telephone.
Unless properly
terminated or
downgraded, this
Agreement will
be automatically
renewed and
extended for
successive
periods equal to
the original
term (each, a
"Renewal Term")
until
terminated, as
provided herein,
by either Client
or RealNova. If
Client chooses
to switch
Virtual Office
Location during
any term of
agreement,
agreement term
shall start
again for 6
months at time
of switch.
Client may
terminate or
downgrade Services
upon expiration
of the Initial
Term or any
Renewal Term by
giving written
notice of
termination /
downgrade 30
days prior to
the end of the
existing Term
for
Communication
Services and 30
days prior to
the end of the
existing term
for Virtual
Office Location
Services . For
Communications
Services, once a
written notice
of termination /
downgrade has
been received,
Communications
Services will
terminate /
downgrade on the
last day of
Client's
following
complete
recurring
billing cycle.
No prorated
refunds shall
apply and Client
is still liable
for any and all
overage charges
if applicable
during final
term of
agreement.
Client's written
notice to
terminate the
Agreement must
be in writing,
and must be sent
by either (a)
email addressed
to cancellations@unitedvirtual.com,
or (b) by
certified mail,
return receipt
requested, sent
to RealNova,
LLC, attn.:
Contract
Terminations,
155 N. Riverview
Drive, Anaheim
Hills, CA 92808,
USA. RealNova's
written notice
to terminate the
Agreement shall
be sent by
either (a) email
to Client's
email address on
record with
RealNova, or (b)
by first class
mail to Client's
last known
address on
record with
RealNova. Upon
termination of
the Agreement
for whatever
reason, it is
the Client's
responsibility
to notify all
parties of
Client's change
of address
and/or
communications
services.
Subsequent mail
sent to the
virtual office
location will be
returned to
sender if
applicable and
all
communications
services will
terminate at
that point.
The standard fee
during any
extension period
shall be equal
to the then
current standard
fee for the
User's
services.
3. MODIFICATIONS
TO THE SERVICE.
The Company
reserves the
right to modify
or discontinue
all or part of
the Service,
temporarily or
permanently,
with or without
notice to User,
and is not
obligated to
support or
update the
Service. The
amended Terms
shall be
effective
immediately
after they are
posted on
RealNova's
website,
www.unitedvirtualoffice.com.
User's continued
use of the
Service after
the posting of
the amended
Terms on the
Site constitutes
User's
affirmative: (a)
acknowledgment
of the Terms and
its
modifications;
and (b)
agreement to
abide and be
bound by the
Terms, as
amended. User
acknowledges/agrees
that the Company
shall not be
liable to User
or any third
party in event
that the Company
exercises its
right to
modify/discontinue
all/part of the
Service.
4. MODIFICATION
OF USER RATES.
The Company
reserves the
right, in its
sole discretion,
to change User
pricing upon
thirty (30)
days' notice.
Notwithstanding
the foregoing,
if a User
utilizes greater
than the number
of telephone or
messaging or
faxing minutes
included in
User's monthly
plan, the
Company reserves
the right to
immediately
charge the User
for such use at
a rate of 10
cents (U.S.) per
automated minute
and 90 cents
(U.S.) per live
minute for all
minutes over the
plan minute
threshold when
calling
destinations
within the
continental USA.
When calling
destinations
outside of the
continental USA,
international
rates apply.
Contact RealNova
customer service
for current
international
rates. Voice to
text
transcriptions
are charged at
the rate of 3
cents per word
if applicable.
5. CHARGES. By
electing to
purchase
subscription-based
services, You
warrant that all
information You
submit is true,
valid and
accurate
(including
without
limitation Your
credit card
number and
expiration date)
and You agree to
pay all
subscription and
additional usage
fees You incur,
plus all
applicable
taxes.
a. Payment of
Your account
balance and
other applicable
charges is due
monthly and must
be made by the
valid credit
card designated
by You. You must
promptly notify
the Company of
changes to: (a)
the account
number or
expiration date
of Your
designated card;
(b) Your billing
address; or (c)
cancellation,
theft or loss of
Your designated
card. Any
payment received
after the due
date will be
assessed a $50
late payment
fee.
All billing of
applicable
subscription
charges is
starting at time
of sign up.
b. If payment
for Your account
is not received
from the card
issuer or its
agents, You
agree to pay all
amounts due,
including late
payment fees and
collection
costs, upon
demand. Each
time you use the
Service, or
allow or cause
the Service to
be used, You
agree and
reaffirm that
the Company is
authorized to
charge Your
designated card.
You agree that
the Company may
(at its option)
accumulate
charges incurred
during Your
monthly billing
cycle and submit
them as one or
more aggregate
charges during
or at the end of
each cycle, and
that the Company
may delay
obtaining
authorization
from Your card
issuer until
submission of
the accumulated
charge(s).
RealNova
reserves the
right at any
time to withhold
any services
provided under
this Agreement
(with or without
notice) or to
terminate the
Agreement if
fees are not
paid by the end
of the day they
are due or the
funds due from
any retainers
have not been
cleared. Actual
collection fees
incurred by
RealNova, up to
50% of the
account balance,
will be added to
the unpaid
balance. You
agree to pay
RealNova 1.5%
interest per
month on all
amounts owing
and not paid
when due. The
Company reserves
the right to
suspend or
terminate Your
Service account
without notice
upon rejection
of any card
charges or if
Your card issuer
(or its agent or
affiliate) seeks
return of
payments
previously made
to the Company
when the Company
believes You are
liable for the
charge. Such
rights are in
addition to and
not in lieu of
any other legal
rights or
remedies
available to the
Company.
c. Your set up
fees (if
applicable) and
recurring
service fees are
payable in
advance and are
non-refundable.
You agree that
the Company may
submit charges
for Your monthly
service fee each
month, without
further
authorization
from You, unless
You provide
prior notice
that You have
terminated this
authorization or
wish to change
Your designated
card. Such
notice will not
affect charges
submitted before
the Company
reasonably could
act on Your
notice. (Note:
the Company
takes no
responsibility
for contacting
You prior to
charging Your
designated
credit card for
Your recurring
service fee.) If
You have any
question
regarding any
charges that
have been
applied to Your
account, You
must contact the
Company's
Customer Service
Department
within 30 days
of the charge
date. Failure to
use Your account
will not be
deemed a basis
for refusing to
pay any charges
submitted by the
Company in
accordance with
this Agreement.
d. All Service
packages that
include a
toll-free, local
or international
access number
include a number
of monthly
telephone
minutes as part
of the recurring
service fee.
Live minute
usage charges
are billed in
one second
increments.
Automated minute
usage charges
are billed per
minute, and are
rounded up to
the next minute.
The Company
reserves the
right to bill
subscribers for
usage above and
beyond the
subscribers
plan's monthly
minutes at a
rate of 10 cents
(U.S.) per
automated minute
& 90 cents per
live minute when
calling
destinations
within the
continental USA
or Canada. When
calling or
faxing to
destinations
outside of the
continental USA
or Canada,
international
rates apply from
the first
minute. Faxes
are charged by
the page
(inbound and
outbound) and
are typically
equivalent to
one automated
minute per page.
Usage fees will
be billed in
arrears and
charged to your
credit card of
record.
Conference calls
are billed as
automated
minutes and if a
toll free bridge
number is used,
billing shall
apply equally
for each
participant, if
a local bridge
number is used
billing shall
apply only to
call initiator.
Administrative
services shall
be charged on a
hourly fee and
billed in 1
minute
increments. You
agree that the
Company may
submit these
charges to Your
credit card of
record, without
further
notification or
authorization
from You. In the
event Your
account is
terminated, the
Company has the
authority to
charge Your
credit card of
record for any
additional usage
fees You may
have accrued
while still an
active
subscriber. You
may forward your
current
toll-free number
to us, with your
current
providers
permission, for
a one-time
$75.00 port fee.
Company owns all
numbers used on
the Service and
toll free or
local numbers
may not be moved
away from the
Company
unless Client
did port number
to RealNova
originally, in
which case a
one-time $250.00
port fee will
apply to port
number away.
6.
SERVICES/MAIL.
The United
States Postal
Service (USPS)
requires the
following
compliance from
the Client under
the provisions
of Rule 66,
Federal Register
56993, November
14, 2001, which
govern
Commercial Mail
Receiving
Agencies (CMRA).
If the location
You signed up
for is, or is
hereafter deemed
to be, a CMRA,
then You agree
to make the
address format
for Your
business the
following:
Client Name PMB#____
(PMB# will be
assigned after
set up forms
have been
submitted) XYZ
Street, Suite
123, City State
Zip. Your
failure to
comply with this
regulation may,
at our sole
discretion, be
declared an act
of default. You
agree to furnish
us with a
completed
and fully NOTARIZED
CMRA Form 1583.
Before mail may
be received or
any other
location-related
Services may be
reserved or
used, all
persons for whom
we handle mail,
or who collects
mail from the
location, must
provide us with
a Government
issued photo ID,
plus one other
form of
acceptable
identification,
as specified in
Form 1583. Any
client that has
reserved a
virtual office
location is
required to
provide proper
identification
and fully
notarized forms
with clearly
visible stamp or
seal as stated
above, no matter
the country of
origin.
Additional forms
may be required
to satisfy
certain local or
individual
location needs.
NOTE: DBA's or
additional
company names
require separate
CMRA forms and
will incur
additional
charges for
virtual office
address
services.
As per United
States Postal
Regulations,
acceptable
identification
includes: valid
driver's license
or state
non-driver's identification
card; armed
forces,
government,
university, or
recognized
corporate
identification
card; passport,
alien
registration
card or
certificate of
naturalization;
current lease,
mortgage or Deed
of Trust; voter
or
vehicle registration
card; or a home
or vehicle
insurance
policy. A
photocopy of
your identification
may be retained
by agent for
verification. Social
Security Cards,
Birth
Certificates,
Credit Cards are
not acceptable.
User agrees to
abide by all
CMRA rules and
regulations. At
termination of
this Agreement,
You agree that
all mail
thereafter will
be marked by
RealNova ,
"Return to
Sender," and no
further mail or
deliveries will
be accepted.
Client may use
the address of
RealNova and/or
its agents as
specified above
in this
Agreement as
Client's
business
address, subject
to exception in
certain
locations, but
not as Client's
registered
office address.
Mail will be
handled
according to
instructions
specified by the
Client, and the
Client will be
responsible for
all resulting
forwarding and
service charges.
Any violation of
USPS regulations
may result in
termination of
Services by
RealNova, and
may subject the
violator to
fines or
imprisonment. If
RealNova has
been instructed
to forward mail,
neither RealNova
nor its agents
shall be
responsible for
any delay or
loss of mail
during the
forwarding
process.
RealNova will
not accept any
items exceeding
10 lbs in
weight, 18" in
any dimension,
or 1 cubic foot
in volume, or if
the item
contains any
dangerous, live
or perishable
goods, and
RealNova shall
be entitled in
its absolute
discretion to
returned
uncollected
items or refuse
to accept any
quantity of
items it
considers
unreasonable or
unlawful. The
Client warrants
that it will not
use any of the
Services for any
obscene,
illegal, immoral
or defamatory
purposes and
will not in any
way bring
RealNova into
disrepute. The
Client will not
in any way use
or combine the
RealNova name,
in whole or in
part, for the
purpose of
trading
activities.
RealNova will
not be liable
for any loss
sustained as a
result of any
mechanical
breakdown,
strike, delay or
failure of any
staff, manager
or caretaker to
perform their
duties. This
Agreement is
interpreted and
enforced in
accordance with
the laws of
Orange County
California.
7. LINKS. The
Service or
related websites
may provide
links to other
Websites or
resources. User
agrees that the
Company shall
not be
responsible or
liable, directly
or indirectly,
for any damage
or loss caused
or alleged to be
caused by or in
connection with
use of or
reliance on any
such content,
products or
services
available on
such external
sites or
resources.
8. INTELLECTUAL
PROPERTY RIGHTS.
User
acknowledges
that content,
including but
not limited to
policy
information,
text, software,
music, sound,
photographs,
video, graphics,
the arrangement
of text and
images,
commercially
produced
information, and
other material
contained on the
Site or through
the Service
("Content"), is
protected by
copyright,
trademarks,
service marks,
patents or other
proprietary
agreements and
laws and User is
only permitted
to use the
Content as
expressly
authorized by
the Company.
These Terms do
not transfer any
right, title, or
interest in the
Service, Site or
the Content to
User, and User
may not copy,
reproduce,
distribute, or
create
derivative works
from this
Content without
express
authorization by
the Company.
User agrees not
to use or
divulge to
others any
information
designated by
the Company as
proprietary or
confidential.
Any unauthorized
use of any
Content
contained on the
Site or through
the Service may
violate
copyright laws,
trademark laws,
the laws of
privacy and
publicity, and
communications
regulations and
statutes. EXCEPT
AS SPECIFICALLY
PERMITTED
HEREIN, NO
PORTION OF THE
INFORMATION ON
THE SITE MAY BE
REPRODUCED IN
ANY FORM, OR BY
ANY MEANS,
WITHOUT PRIOR
WRITTEN
PERMISSION FROM
THE COMPANY.
USERS ARE NOT
PERMITTED TO
MODIFY,
DISTRIBUTE,
PUBLISH,
TRANSMIT OR
CREATE
DERIVATIVE WORKS
OF ANY MATERIAL
FOUND ON THE
SITE FOR ANY
PUBLIC, PERSONAL
OR COMMERCIAL
PURPOSES.
9. TRADEMARKS.
"Company
Trademarks"
means all names,
marks, brands,
logos, designs,
trade dress and
other
designations the
Company uses in
connection with
the Service or
any other
service. User
acknowledges the
Company' rights
in the Company
Trademarks and
agrees that any
and all use of
the Company
Trademarks by
User shall inure
to the sole
benefit of the
Company.
10. DISCLAIMER
OF WARRANTIES.
USER EXPRESSLY
AGREES THAT USE
OF THE SITE AND
THE SERVICE IS
AT USER'S SOLE
RISK. THE SITE
AND THE SERVICE
ARE PROVIDED ON
AN "AS IS", "AS
AVAILABLE"
BASIS. THE
COMPANY
EXPRESSLY
DISCLAIMS ALL
WARRANTIES OF
ANY KIND,
WHETHER EXPRESS
OR IMPLIED,
INCLUDING, BUT
NOT LIMITED TO
THE IMPLIED
WARRANTIES OF
MERCHANTABLITY,
FITNESS FORA
PARTICULAR
PURPOSE, TITLE
AND
NON-INFRINGEMENT
AS WELL AS ALL
WARRANTIES
ARISING BY USAGE
OF TRADE, COURSE
OF DEALING OR
COURSE OF
PERFORMANCE. THE
COMPANY MAKES NO
WARRANTY THAT
THE SITE OR
SERVICE WILL
MEET USER'S
REQUIREMENTS, OR
THAT THE SITE OR
SERVICE WILL BE
UNINTERRUPTED,
TIMELY, SECURE,
ERROR FREE OR
VIRUS-FREE NOR
DOES THE COMPANY
MAKE ANY
WARRANTY AS TO
THE RESULTS THAT
MAY BE OBTAINED
FROM THE USE OF
THE SITE OR THE
SERVICE OR AS TO
THE ACCURACY OR
RELIABILITY OF
ANY CONTENT OR
ANY INFORMATION
OR PRODUCTS
OBTAINED THROUGH
THE SITE OR
SERVICE OR THAT
DEFECTS IN THE
SERVICE WILL BE
CORRECTED. USER
UNDERSTANDS AND
AGREES THAT ANY
MATERIAL OR DATA
DOWNLOADED OR
OTHERWISE
OBTAINED THROUGH
THE USE OF THE
SITE OR SERVICE
IS DONE AT
USER'S OWN
DISCRETION AND
RISK AND THAT
USER WILL BE
SOLELY
RESPONSIBLE FOR
ANY DAMAGE TO
USER'S COMPUTER
SYSTEM OR LOSS
OF DATA THAT
RESULTS FROM THE
DOWNLOAD OR USE
OF SUCH MATERIAL
OR DATA. SOME
JURISDICTIONS DO
NOT ALLOW THE
EXCLUSION OF
CERTAIN
WARRANTIES UNDER
CERTAIN
CIRCUMSTANCES;
CONSEQUENTLY,
SOME OF THE
ABOVE EXCLUSIONS
MAY NOT APPLY TO
USER, IN WHOLE
OR IN PART.
11. LIMITATION
OF LIABILITY. As
a condition of
use of the
Service, and in
consideration of
the Services
provided by the
Company, User
agrees that
neither the
Company, nor any
officer,
affiliate,
director,
shareholder,
agent,
contractor or
employee of the
Company (the
"Company
Affiliates"),
will be liable
to User or any
third party for
any direct,
indirect,
incidental,
special,
punitive, or
consequential
damages, loss of
profits, loss of
earnings, loss
of business
opportunities,
damages,
expenses, or
costs resulting
directly or
indirectly from,
or otherwise
arising in
connection with
the Service,
Site or Content;
including but
not limited to
any of the
following:
Reliance,
Termination,
Infringement,
Force Majeure.
The limitations
set forth in
this section
apply to acts,
omissions,
negligence, and
gross negligence
of Company
and/or the
Company
Affiliates,
which, but for
this provision,
would give rise
to course of
action in
contract, or any
other legal
doctrine. The
Company shall
not be liable
for any direct,
indirect,
incidental,
punitive,
special,
multiple, or
consequential
damages
resulting from
the use or
inability to use
the Services or
for cost of
procurement or
substitute goods
and services or
resulting from
any products or
services
purchased or
obtained through
the site
including loss
of profits, use,
data or
intangible
property, even
if the Company
has been advised
of the
possibility of
such damages.
The entire
liability of the
Company and Your
exclusive remedy
with respect to
the use of the
site and service
are limited to
the lesser of
(1) the amount
actually paid by
You for the
Service during
the three (3)
months preceding
the date of Your
claim; or (2) US
$500.00. You
hereby release
the Company and
the Company
Affiliates from
any all
obligations,
liabilities and
claims in excess
of this
limitation.
12. NO RESALE OF
THE SITE. User
agrees not to
reproduce,
duplicate, copy,
sell resell,
exploit or make
any commercial
use of or access
to the Service,
without the
express written
consent of the
Company.
13. LAWFUL USE.
User agrees that
use of the site
is subject to
all applicable
national, state,
and local laws
and regulations,
and that User is
solely
responsible for
the contents of
its
communications
through the
Service.
14.
INDEMNIFICATION.
User will
defend,
indemnify and
hold harmless
the Company and
the Company
Affiliates, and
their respective
successors and
permitted
assigns, from
and against any
claim, suit,
demand, loss,
damage, expense
(including
reasonable
attorneys' fees
and costs) or
liability that
may result from,
arise out of or
relate to: (a)
acts or
omissions by
User arising out
of or in
connection with
this Agreement;
(b) intentional
or negligent
violations by
User of any
applicable laws
or governmental
regulation, (c)
contractual
relations
between the User
and a third
party; or (d)
infringement of
intellectual
property rights
including, but
not limited to,
rights relating
to patent and
copyright. User
acknowledges
that the Company
has no control
over the content
of information
transmitted by
User or User's
customers and
that the Company
does not examine
the use to which
User or User's
customers put
the Service or
the nature of
the information
User or Users
customers send
or receive. User
hereby
indemnifies and
holds harmless
the Company and
Company
Affiliates from
any and all
loss, cost,
damage, expense,
or liability
relating to or
arising out of
the
transmission,
reception,
and/or content
of information
of whatever
nature
transmitted or
received by User
or Users.
15. ACCESS TO
PASSWORD
PROTECTED/SECURE
AREAS. Access to
and use of
password
protected and/or
secure areas of
the Site is
restricted to
authorized users
only.
Unauthorized
individuals
attempting to
access these
areas of the
Site may be
subject to
prosecution.
16. TERMINATION
& EFFECT. The
Company may
terminate or
suspend access
to the Service
or Site with or
without cause at
any time and
effective
immediately.
Reasons for
termination or
suspension shall
include, but are
not limited to,
the following:
inactivity of
the User;
violation of any
terms listed in
this policy; or
failure to pay
for Services..
The Company
shall not be
liable to User
or any third
party for
termination of
the Service or
Site. Should
User object to
any provision of
the Terms or any
subsequent
modifications
thereto or
become
dissatisfied
with the Service
or Site in any
way, Users only
recourse is to
immediately: (a)
terminate use of
the Service and
Site; and (b)
notify the
Company of
termination.
Upon termination
of access to the
Service and
Site, User's
right to use the
Service and Site
shall
immediately
cease. In the
event of User
default, User
agrees to pay
all costs,
expenses and
reasonable
attorneys' fees
expended by
RealNova in
enforcing this
Agreement or
collecting any
sums due
hereunder both
in and out of
bankruptcy and
before and after
judgment.
17.
SEVERABILITY. In
the event that
any provision of
the Terms shall,
in whole or in
part, be
determined to be
invalid,
unenforceable or
void for any
reason, such
determination
shall affect
only the portion
of such
provision
determined to be
invalid,
unenforceable or
void, and shall
not affect in
any way the
remainder of
such provision
or any other
provision of the
Terms. The
Company's
failure to act
with respect to
a breach by User
or others does
not waive its
right to act
with respect to
subsequent or
similar
breaches.
18.
CONFIDENTIALITY.
Client
recognizes that
Client may, in
the course of
obtaining or
using the
Services, come
into possession
of or learn
confidential and
proprietary
business
information of
RealNova
("Confidential
Information").
Client agrees
that during the
Term of this
Agreement and
thereafter: (a)
Client shall
provide, at a
minimum, the
care to avoid
disclosure of
unauthorized use
of Confidential
Information as
is provided with
respect to
Client's own
similar
information, but
in no event less
than a
reasonable
standard of
care; (b) Client
will use
Confidential
Information
solely for the
purposes of this
Agreement; and
(c) Client will
not disclose
Confidential
Information to
any third party
without the
express prior
written consent
of the Company.
Upon
termination,
Client will
promptly return
to the Company
any Confidential
Information. If
the Company
transfers its
business or any
business segment
that provides
Services to
Client, the
Company is
authorized to
transfer all
User information
to Company's
successor.
Davinci may
elect to record
calls at any
time for
training or
quality
assurance.
19. OWNERSHIP.
All programs,
services,
processes,
designs,
software,
technologies,
trademarks,
trade names,
inventions and
materials
comprising the
Service are
wholly owned by
the Company
and/or its
licensors and
service
providers except
where expressly
stated
otherwise. User
agrees that User
is not the owner
of any phone
number assigned
to User by the
Company. Upon
termination of
account for any
reason, such
number may be
re-assigned
immediately to
another
customer.
Company may from
time-to-time
need to change
the number
assigned to You.
Company will not
be liable for
damages
(consequential
or special)
arising out of
such
re-assignment or
number change.
User hereby
waives any
claims with
respect to such
change. User is
not authorized
to charge
services to
number assigned,
any such charges
will give the
Company the
right to
immediately
terminate Your
account without
notice and bill
such charges to
User.
20. CONFERENCE &
"OFFICE FOR A
DAY" TERMS AND
CONDITIONS.
Company entitles
Users to hire
offices, meeting
rooms and
conference
services
("Facilities")
by the day, half
day or hour from
RealNova Inc,
its Partners,
and members. Use
of any
Facilities will
be subject to: (i)
availability of
the Facilities;
(ii) payment of
all fees and
charges incurred
in reserving
and/or using the
Facilities; and
(iii) compliance
with the terms
and conditions
and/or house
rules from time
to time
applicable to
the Facilities.
Unless otherwise
agreed in
writing,
settlement of
all fees and
charges incurred
in reserving
and/or using the
Facilities is to
be made by
Client prior to
use and shall
not be
considered
guaranteed until
written
confirmation has
been provided to
Client.
Cancellations or
changes received
earlier than 48
hours prior to
the reserved
date will be
charged USD.
$15.00
cancellation/handling
fee, and
cancellations /
changes received
within 48 hours
of the reserved
date will be
charged the
total fee. This
also applies if
the booking was
made less than
48 hours of
reservation
date/time. Any
costs incurred
to third party
suppliers (e.g.
caterers or
equipment
suppliers) as a
result of
cancellation
will be payable
in full by the
Client.
Reservations not
made through
RealNova are not
guaranteed in
any way and no
pricing
structure is
guaranteed for
reservations not
made
specifically
with . RealNova
Client's written
notice to change
or cancel an
existing
reservation must
be in writing,
and must be sent
by email
addresed to
admin@realnova.com.
DAMAGES WAIVER:
User hereby
authorizes
RealNova to
charge initial
applicable
reservation fees
and any and all
applicable
variable fees
including fees
incurred for any
potential
damages.
You will not
damage, deface
or alter the
meeting space,
furniture,
furnishings,
walls, ceilings,
floors,
equipment or
make or suffer
to be made any
waste,
obstruction or
unlawful,
improper or
offensive use of
the meeting
space or the
common area
facilities. You
will not cause
damage to any
part of the
building or our
property or
disturb the
quiet enjoyment
of any licensee
or occupant of
the building.
At end of your
reserved time,
the meeting
space assigned
to you, if any,
will be in as
good condition
as when you
first occupied
it, normal wear
and tear
excepted and we
may apply
additional
charges in case
of any damage to
the facilities.
We retain the
right to enter
your reserved
meeting space to
inspect it, to
make repairs and
alterations as
we reasonably
deem necessary
and the cost of
any repair
resulting from
an act or
omission by you
or your
employees,
guests and
invitees will be
reimbursed to us
by you upon
demand. You
assume all risks
of loss with
respect to your
personal
property and the
personal
property of your
agents,
employees,
contractors and
invitees, within
or about the
facilities. You
agree to waive
any and all acts
of recovery
against us, or
our directors,
licensors,
officers,
agents, servants
and employees,
for loss of, or
damage to your
property or the
property of
others that is
under your
control to the
extent of such
loss or damages
covered or
required to be
covered by any
insurance policy
